At times the cushion release valve mechanism of the seat cushion appears to no longer work or feels stuck, refusing to allow you to release the seat cushion to change its position.
This doesn't necessarily mean the valve is faulty, it may simply be solved by returning the seat back to its resting position using the reclining mechanism. If the reclining mechanism has been utilised; either for comfort whilst being occupied or to move the seat further into the vehicle side, this may be restricting the valve's working range. 
Once the seat is in its upright position, the seat cushion release valve should engage and allow you to move the seat cushion as intended. 

At present the website is geared up to take orders for mainland UK delivery addresses only. If you are looking to order any accessories outside of Mainland UK, simply email This email address is being protected from spambots. You need JavaScript enabled to view it. with your order requirements and contact details or call the sales team on 01384 296622.

There are 2 delivery charges in place for accessory orders to Mainland UK, both are for next working day delivery when placed before 2pm Monday – Thursday and before 12pm on a Friday. Any orders placed after 12pm on Fridays, over the weekend or on a Bank Holiday will be processed on the next working day and arranged for delivery.

The carriage charge for parcels weighing less than 10kgs being delivered to a mainland UK delivery address is £12.95 ex VAT.

The carriage charge for parcels weighing between 10kgs and 20kgs being delivered to a mainland UK delivery address is £15.95 ex VAT.

The returns policy is detailed in full within the terms and conditions. In short, as a consumer you have 14 days to change your mind about the accessories brought online. If you wish to return an accessory, you are responsible for the cost of returning it back to Phoenix and as long as the goods haven’t been damaged you will be reimbursed.

Comfort is subjective and therefore this is a difficult question to answer. All our seating ranges are designed to offer comfort but what may be comfortable for one passenger may not be comfortable for another.

The leg height of a seat depends on the type of passengers you will carrying in your vehicle and your vehicle type.

I.e. if you are carrying children a 275mm leg height would be sufficient, if you are carrying a combination of children and adults, the typical leg height is 300mm.