In this digital world where our lives are filled with numerous internet searches, supplier options, product availability and multiple reviews; you may be wondering ‘why should I choose Phoenix as my passenger seating partner?’
So we’ve made it simple for you and detailed exactly why Phoenix Seating should be your passenger seat and supplier of choice.
Quality Products
All our seating ranges and solutions are industry compliant and manufactured using quality materials and processes to ensure we always deliver the best to our customers. Staying true to our brand strapline (strength, safety, comfort, style); the products we deliver are extensively tested accordingly to the industry guidelines and are made to order specifically to each customer’s own specification.
Excellent Customer Service
We are dedicated to providing the best service to our customers, from initial enquiries through the manufacturing process and further than the handover process. That’s why we aim to respond to all enquiries and queries rapidly and support you throughout the ordering process as much as we can. It is also why we see ourselves as partners rather than suppliers.
Dedicated aftercare service
We also understand that some of our products are less simple than simply sitting on a seat; this is where the FAQ and support section of the website comes in to play. We have been working towards ensuring all users have the correct information and training for our products in the forms of advice sheets or training videos. So whether a user needs to know how to correctly operate the tip and turn seat; Blenheim Optimum Spacesaver or requires advice on how to check your seat belts for any wear and tear to maximise safety within your vehicles, we are passionate on delivering excellent customer service and providing you with all the important and safety details to ensure the longevity of your products.
In-house Manufacturing & UK Supply Chain
We manufacture the seating ranges in-house at our production facility in Kingswinford using UK suppliers. From the starting block of welding the framework to foaming and trimming the seat, the whole process is completed seamlessly with a production line consisting of welders, foamers, seamstresses, cutters and assemblies. Seating ranges are quality checked before leaving the factory to ensure quality products are leaving the premises.
Time & Cost Saving
Phoenix Seating seats are easy to fit, taking less time for installation leads to your company time saving leading to easy cost saving. Now you can’t argue with that.
Continuous Research & Development
Not only are we continously looking at ways to improve and develop our current seating range, we are dedicated to ensuring our products deliver ehat our customers need and require in their respectable markets and applications. We have expanded our seating collections to ensure our products meet these needs alongside developing solutions for added value to our seating ranges. From our seat belt alert system,All Buckled Up - the very first wireless system developed specifically for the passenger transport market, to offering a water resistance, durable seat protection in our Barrier system through to the newly improved all ages seat belt & retrofit all ages adjuster product for best passenger fit, comfort and safety. We strive on continously improving and developing our range to ensure you receive the best quality, fit and purpose for your passenger application.
